Contact
Write to us.
A question, a problem with a puzzle or a payment, or an idea: we read every message, and a person writes back.
Email
[email protected]
To help us help you
- About a payment or a PDF: the email address you sign in with, and which puzzle it was.
- Something not working: what you were doing, and your device and browser (for example, iPhone and Safari).
- A shared puzzle that shouldn't be up (it's offensive, or it shares someone's private details): the link to it. We'll take it down.
- Your data: to see, correct or delete what we hold about you, write from the address on your account. See our privacy policy.
We usually answer within two business days.
Quick answers
Many questions are answered in Help, and prices and plans are on Pricing. For refunds, see the refund policy.